Privacy Policy

Effective date: 27 February 2026

This policy explains what personal data HitsTrader collects, how we use it, and the choices available to you.

1. Scope

This policy applies to HitsTrader public pages, account areas, support interactions, and associated services.

2. Data we collect

  • Account data: name, email, username, password hash, membership status, and profile settings.
  • Transaction data: subscription events, purchases, refunds, payout records, and billing identifiers.
  • Usage and security data: IP address, browser/device metadata, session logs, anti-fraud signals, and audit events.
  • Communications: support messages and campaign preferences.

3. How we use data

  • Provide and secure accounts, traffic exchange features, and customer support.
  • Process payments, payouts, and service-related notifications.
  • Detect abuse, enforce terms, prevent fraud, and protect platform integrity.
  • Improve product reliability, reporting, and service quality.

4. Lawful bases (UK GDPR and GDPR)

  • Contract: where processing is needed to deliver requested services.
  • Legitimate interests: service security, fraud prevention, and operational analytics.
  • Legal obligation: accounting, tax, AML, and compliance record-keeping where applicable.
  • Consent: where required, for optional non-essential marketing communications or similar processing.

5. Cookies and similar technologies

We use essential cookies for login sessions, security, and core site functionality. We may also use limited analytics or preference cookies where lawful and configured.

6. Sharing personal data

We share data only with trusted service providers needed to run HitsTrader (for example hosting, email delivery, payment processors, and fraud-prevention tools), subject to contractual safeguards.

7. International data transfers

Where data is transferred outside the UK or EEA, we use recognized safeguards such as adequacy regulations or approved contractual clauses.

8. Data retention

We keep personal data only as long as needed for service delivery, security, legal compliance, dispute resolution, and legitimate business record-keeping.

9. Your privacy rights (including UK rights)

  • Right of access, correction, deletion, restriction, objection, and portability, where applicable.
  • Right to withdraw consent at any time for consent-based processing.
  • Right to complain to the UK Information Commissioner’s Office (ICO) if you believe your data rights were infringed.

10. Children’s privacy

HitsTrader is not intended for children, and we do not knowingly collect personal data from children where prohibited by law.

11. Security

We apply administrative, technical, and organizational safeguards proportionate to risk, including access controls, monitoring, and fraud-prevention measures.

12. Changes to this policy

We may update this Privacy Policy periodically. Material changes are posted here with the updated effective date.

13. Contact and data requests

To make a privacy request, please use our contact page.